Quality Customer Service: Here's What People Are Saying About Tropic Trailer

Mar. 21 2017 Article By Tropic Trailer

Tropic Trailer believes in 5-star customer service. The business was founded over 20 years ago with the idea that happy customers are the foundation of a better business. Thanks to the help of a dedicated, friendly, and well-trained staff, the business has continued to thrive and grow. Today, Tropic Trailer has two locations and maintains the largest selection of inventory to go above and beyond customer needs. Whether you call, go online, or stop by, know that you’ll be experiencing some of the best in customer service that Southwest Florida has to offer.

Here’s what some of our satisfied customers are saying about us.

Large, High Quality Inventory

“We have been using the services of Tropic Trailer for years. It is our experience that the selection and quality of parts is above average and rarely is something we need not in stock. The customer service is stellar and the staff are knowledgeable. We have a fleet that consist of 16 varying styles and makes of trailers and as already noted, rarely do we leave without what we came for. Thanks Tropic Trailer!”

  • Personal Touch Landscaping & Lawn Service, 5 Stars, Google Review.

Purchased a buggy trailer that was hard to find anywhere. Jeff the salesperson was prompt with all my documents being emailed. Once at dealership trailer brakes were not working. Jeff made sure they were fixed right away and trailer was safe for me to take home. I have bought a lot of trailers and work in the automotive industry. This place is a class act and stand up!! I will buy again from this place. Thanks Tropic Trailer and Jeff!!!”

  • Kenneth W., 5 Stars, Google Review.

“I only went there to get a quote. They have a large inventory to look at, and the salesman Jeff knew his stuff. Although they were short staffed and busy that day, they made sure that they got to every customer as prompt as possible. If I do decide to get a trailer then I will definitely choose them.”

  • Kris R., 5 Stars, Google Review.


Caring and Knowledgeable Staff

“Will and Mike walked us through hooking up and loading our car on the new tow dolly with patience and clear, concise recommendations. They made sure we had all the correct equipment and were safe to head out on our 1,600 mile journey after leaving their lot.”

  • Janice S., 5 Stars, Google Review.

“Went there twice-had outstanding service, especially from Jennifer, and found everything top notch. Thank you for your patience, price, and skill.”

  • Jane A., 5 Stars, Google Review.

“We have purchased multiple trailers over the years from Tropic Trailer. The staff are extremely helpful and completely honest about what would work and what would be the best option for me. I would recommend them to anyone purchasing a trailer!”

  • Zebb L., 5 Stars, Google Review.

Great bunch of people. Picked up a E-Z dump insert for our truck [and] was treated very nice. Clean place to shop, well stocked, and fantastic prices. Thank you!”

  • Rhiannon L., 5 Stars, Facebook Review.


Lasting & Loyal Customer Base

“Great service, the owner is very involved in his business and if they ever make a mistake he does everything in his power to right that mistake. Will be doing business here for years to come!

  • Mark H., 5 Stars, Google Review.

“I just got done buying a Continental trailer 5×8 for JJs Pressure Washing and Custom Painting . David, my salesman, was awesome – so are the girls at the counter. Also the guys in the shop that installed the Tiedowns. I would highly recommend them. I’ve had three friends that have also purchased trailers that’s how I heard about them. I’m a happy camper.”

  • JJ M., 5 Stars, Facebook Review.

“If you are looking for a trailer repair, trailer sales, or trailer rentals, this is the place to go. Service is amazing! The owner Eli bent over backwards to help me out on my last rental.”

  • David C., 5 Stars, Facebook Review.